London Hijama Clinic Ltd (LHC) offers hijama cupping services (the services) to private individuals.

For the purposes of providing the services, we collect and manage client data.  We strive at all times to comply with data protection laws.  We are classified as a Data Controller under those laws.

This privacy notice sets out how we process client data and your control over your data. All correspondence relating to this privacy notice should be sent to the director at malika@londonhijamaclinic.com or by writing to the director at 371 Whitton Avenue East, Greenford, UB6 0JT.

Information Collected

We collect information about you so that we can:

·         Provide hijama services to you and respond to enquiries

·         Handle complaints

·         Comply with legal requirements

·         Monitor how our website is used

·         Handle card payments

The information is known as your personal data.

For example, you are asked to complete a Consent Form at the start of the first session for hijama. The Consent Form includes sensitive information including details about your medical history.

Visitors to our website are made aware by Squarespace (who host it) that cookies are used to collect information about you. For example, the pages you viewed. Most businesses do this. It helps them measure performance of the website.  Please get advice about cookies if you don’t know how they work and how you can restrict their use.

Your right to be informed about how we use your personal data

We are using this privacy notice to tell you how we use your personal data so that your right to be informed is fulfilled.

 Your right to access your personal data

You have a right of access to your personal data.  There are exceptions.  This information is provided to you free of charge within 28 days. Requests should be made to the Director (see above for contact details).

Your right to update and to rectify incorrect personal data

Please contact the Director (see above for contact details) if you think any of the information that we hold about you is inaccurate.  This is important, particularly in relation to medical history and especially so if your circumstances have changed between appointments.

Your right to have your personal data erased

You have the right to ask us to erase your personal data.  Sometimes this won’t be possible – there are, for example, legal reasons why we made need to retain your data.  For further information, please contact the Director (see above for contact details) who will take action within 28 days.

Your right to restrict or object to the use of your personal data

You can ask us to stop or restrict the storing your data.  Please note it may not always be possible to do this. Again, there are, for example, legal reasons why we made need to retain your data.  We are not aware of legitimate reasons that would give rise to a complaint about your personal information. For further information, please contact the Director (see above for contact details) who will take action within 28 days.

Profiling and Automated Decision-Making

We do not profile clients or use automated decision-making software.

How long your personal data is held

The usual rule is 7 years from the date we last provided you with hijama.  This is a legal/insurance requirement.

Personal date being transferred overseas

None of your personal date is transferred overseas.

The security of your personal date

We have a data management system for personal data. We conduct impact assessments where necessary. We hold your personal date securely and our goal is protect your privacy and the confidentiality of your personal data at all times.

Reviewed 13 March 2021